Why this service matters

Major & Complex Loss Adjusting is a core service for insurers, reinsurers and commercial or industrial organizations facing major and complex losses. In these situations, a superficial damage estimate is not enough. The file requires an independent methodology that starts with understanding the incident, preserving evidence, analyzing the link between cause and damage, and producing a professional report that can support settlement discussions, technical review or legal assessment. Hatem J. Ismail & Partners Co. brings long regional experience, a multi-disciplinary team and a structured approach covering engineering, claims management, financial analysis and field investigation.

The service focuses on property, industrial, energy and construction claims, while recognizing that every claim has its own technical, financial and contractual context. Each assignment is therefore treated as an individual case: policy documents and correspondence are reviewed, inspection and evidence plans are defined, data is tested against technical standards, and conclusions are presented in a clear structure. This approach helps reduce uncertainty, supports fair resolution and protects the interests of all stakeholders through independence rather than advocacy.

• Detailed technical inspection of the incident or claimed loss.
• Review of policy documents, coverage issues and supporting records.
• Damage and loss assessment through a transparent methodology.
• Clear reporting that supports insurance, technical and commercial decisions.

Technical methodology

Major & Complex Loss Adjusting is a core service for insurers, reinsurers and commercial or industrial organizations facing major and complex losses. In these situations, a superficial damage estimate is not enough. The file requires an independent methodology that starts with understanding the incident, preserving evidence, analyzing the link between cause and damage, and producing a professional report that can support settlement discussions, technical review or legal assessment. Hatem J. Ismail & Partners Co. brings long regional experience, a multi-disciplinary team and a structured approach covering engineering, claims management, financial analysis and field investigation.

The service focuses on property, industrial, energy and construction claims, while recognizing that every claim has its own technical, financial and contractual context. Each assignment is therefore treated as an individual case: policy documents and correspondence are reviewed, inspection and evidence plans are defined, data is tested against technical standards, and conclusions are presented in a clear structure. This approach helps reduce uncertainty, supports fair resolution and protects the interests of all stakeholders through independence rather than advocacy.

• Detailed technical inspection of the incident or claimed loss.
• Review of policy documents, coverage issues and supporting records.
• Damage and loss assessment through a transparent methodology.
• Clear reporting that supports insurance, technical and commercial decisions.

What the report covers

Major & Complex Loss Adjusting is a core service for insurers, reinsurers and commercial or industrial organizations facing major and complex losses. In these situations, a superficial damage estimate is not enough. The file requires an independent methodology that starts with understanding the incident, preserving evidence, analyzing the link between cause and damage, and producing a professional report that can support settlement discussions, technical review or legal assessment. Hatem J. Ismail & Partners Co. brings long regional experience, a multi-disciplinary team and a structured approach covering engineering, claims management, financial analysis and field investigation.

The service focuses on property, industrial, energy and construction claims, while recognizing that every claim has its own technical, financial and contractual context. Each assignment is therefore treated as an individual case: policy documents and correspondence are reviewed, inspection and evidence plans are defined, data is tested against technical standards, and conclusions are presented in a clear structure. This approach helps reduce uncertainty, supports fair resolution and protects the interests of all stakeholders through independence rather than advocacy.

• Detailed technical inspection of the incident or claimed loss.
• Review of policy documents, coverage issues and supporting records.
• Damage and loss assessment through a transparent methodology.
• Clear reporting that supports insurance, technical and commercial decisions.

Client value

Major & Complex Loss Adjusting is a core service for insurers, reinsurers and commercial or industrial organizations facing major and complex losses. In these situations, a superficial damage estimate is not enough. The file requires an independent methodology that starts with understanding the incident, preserving evidence, analyzing the link between cause and damage, and producing a professional report that can support settlement discussions, technical review or legal assessment. Hatem J. Ismail & Partners Co. brings long regional experience, a multi-disciplinary team and a structured approach covering engineering, claims management, financial analysis and field investigation.

The service focuses on property, industrial, energy and construction claims, while recognizing that every claim has its own technical, financial and contractual context. Each assignment is therefore treated as an individual case: policy documents and correspondence are reviewed, inspection and evidence plans are defined, data is tested against technical standards, and conclusions are presented in a clear structure. This approach helps reduce uncertainty, supports fair resolution and protects the interests of all stakeholders through independence rather than advocacy.

• Detailed technical inspection of the incident or claimed loss.
• Review of policy documents, coverage issues and supporting records.
• Damage and loss assessment through a transparent methodology.
• Clear reporting that supports insurance, technical and commercial decisions.

Relevant sectors

Major & Complex Loss Adjusting is a core service for insurers, reinsurers and commercial or industrial organizations facing major and complex losses. In these situations, a superficial damage estimate is not enough. The file requires an independent methodology that starts with understanding the incident, preserving evidence, analyzing the link between cause and damage, and producing a professional report that can support settlement discussions, technical review or legal assessment. Hatem J. Ismail & Partners Co. brings long regional experience, a multi-disciplinary team and a structured approach covering engineering, claims management, financial analysis and field investigation.

The service focuses on property, industrial, energy and construction claims, while recognizing that every claim has its own technical, financial and contractual context. Each assignment is therefore treated as an individual case: policy documents and correspondence are reviewed, inspection and evidence plans are defined, data is tested against technical standards, and conclusions are presented in a clear structure. This approach helps reduce uncertainty, supports fair resolution and protects the interests of all stakeholders through independence rather than advocacy.

• Detailed technical inspection of the incident or claimed loss.
• Review of policy documents, coverage issues and supporting records.
• Damage and loss assessment through a transparent methodology.
• Clear reporting that supports insurance, technical and commercial decisions.

Why Hatem J. Ismail & Partners Co.

Major & Complex Loss Adjusting is a core service for insurers, reinsurers and commercial or industrial organizations facing major and complex losses. In these situations, a superficial damage estimate is not enough. The file requires an independent methodology that starts with understanding the incident, preserving evidence, analyzing the link between cause and damage, and producing a professional report that can support settlement discussions, technical review or legal assessment. Hatem J. Ismail & Partners Co. brings long regional experience, a multi-disciplinary team and a structured approach covering engineering, claims management, financial analysis and field investigation.

The service focuses on property, industrial, energy and construction claims, while recognizing that every claim has its own technical, financial and contractual context. Each assignment is therefore treated as an individual case: policy documents and correspondence are reviewed, inspection and evidence plans are defined, data is tested against technical standards, and conclusions are presented in a clear structure. This approach helps reduce uncertainty, supports fair resolution and protects the interests of all stakeholders through independence rather than advocacy.

• Detailed technical inspection of the incident or claimed loss.
• Review of policy documents, coverage issues and supporting records.
• Damage and loss assessment through a transparent methodology.
• Clear reporting that supports insurance, technical and commercial decisions.

Submit a Claim Assignment

For a new claim assignment or technical consultation, contact the head office in Amman.